• An ARLA Propertymark member will have Professional Indemnity Insurance.
• An ARLA Propertymark member will hold membership to an independent redress scheme.
• An ARLA Propertymark member will adhere to the Code of Practice that is in place, ensuring you of the best possible standards.
• You can also be sure that your letting agent is going to be undertaking regular training as part of their ARLA Propertymark membership. They will also make sure that they stay up-to-date with any changes in the industry, especially those of a legislative nature.
• Being an ARLA Propertymark member is a mark of quality. This means that you are going to be working with the best experts in the field, ensuring you of high quality and professional advice at all times.
• If you work with an ARLA Propertymark member, your money is going to be protected. This is because ARLA take Client Money Protection (CMP) very seriously, and this means that their members do too. Your money is going to be held in a designated separate bank account, which means that it would be protected should the company go bust or any unforeseen incident like this were to occur. Any letting agent that is an ARLA Propertymark member will need to submit Client Money accounts on a yearly basis, and these will be audited independently.

With further regulation on the horizon, it is important now, more than ever, that Agents recognise that being part of a professional body will demonstrate their high standards. All members must follow a strict code of practice and be part of our Client Money Protection (CMP) scheme, which ARLA Propertymark campaigned to make mandatory for all letting agents.